1. Acceptance of This Agreement
Welcome to The Royal Stay Inn. By accessing, browsing or using this website, you acknowledge that you have read, understood and agree to comply with this User Agreement.
If you do not agree with these terms, please do not use the website or submit booking, food ordering or other service requests through it.
2. About Our Website
This website is provided by The Royal Stay Inn to allow visitors and guests to obtain information about the hotel, view available rooms and facilities, make booking requests, access food and dining services and contact the hotel.
3. Eligibility
By using this website, you represent that the information you provide is accurate and that you have the legal capacity to enter into an agreement for the services you request.
Where a booking is made on behalf of another guest, the person making the booking is responsible for ensuring that the information provided is accurate and that the guest is aware of the applicable booking conditions.
4. Account and Information Accuracy
Certain services may require you to provide personal or contact information, including your name, mobile number, email address, booking dates and guest information.
You agree to provide accurate, current and complete information and to update information where necessary.
The Royal Stay Inn may contact you using the information provided in connection with your booking or service request.
5. Room Booking Requests
Submitting a booking form through the website constitutes a request for accommodation. A booking is subject to room availability, applicable hotel policies and successful completion of any required payment or confirmation process.
Availability displayed on the website may change before a booking is confirmed.
The hotel reserves the right to contact the guest to verify booking information or clarify details before confirming a reservation.
6. Booking Information
Guests are responsible for checking the booking information they provide, including:
- Guest name
- Mobile number
- Email address
- Room type
- Number of rooms
- Number of guests
- Check-in date
- Check-out date
- Special requests
7. Pricing and Charges
Room rates, food prices and other charges displayed on the website are subject to change without prior notice.
The applicable price presented during the booking or order process may include applicable taxes or other charges where specified.
Any additional services, requests, damages, extended stays or other charges may be payable separately according to applicable hotel policies.
8. Online Payments
Where online payment is available, the guest agrees to provide or use valid payment information through the designated payment mechanism.
Payment processing may be handled by a third-party payment service provider. Additional terms imposed by that provider may apply.
A payment receipt or transaction confirmation does not necessarily replace the hotel's booking confirmation.
9. Cancellation and Refunds
Cancellation, modification and refund eligibility may depend on the booking conditions applicable to the particular reservation.
Guests should contact the hotel as soon as possible if they need to cancel or modify a reservation.
Where a payment has been made, any applicable refund will be processed according to the hotel's applicable cancellation policy and the payment provider's processing requirements.
10. Check-in and Check-out
Guests must comply with the hotel's applicable check-in and check-out procedures.
The hotel may require valid identification or other information at check-in in accordance with applicable requirements.
11. Food and Dining Services
The website may allow guests to place food and beverage orders through The Royal Stay Inn.
Food orders are subject to item availability, preparation time and applicable hotel or restaurant operating conditions.
The hotel may contact the guest where clarification is required regarding an order.
12. Acceptable Use
You agree not to misuse the website or attempt to interfere with its operation.
You must not:
- Use the website for unlawful purposes
- Submit false or misleading booking information
- Attempt unauthorized access to administrative systems
- Interfere with website security
- Introduce malicious software or harmful code
- Attempt to disrupt website availability
- Use automated systems to abuse website functionality
- Impersonate another person or entity
13. Website Content
Information, photographs, descriptions, prices and other content displayed on this website are provided for general informational and service purposes.
While reasonable efforts may be made to keep information accurate, The Royal Stay Inn does not guarantee that every piece of website content will always be complete, current or error-free.
14. Intellectual Property
Unless otherwise stated, website content including text, graphics, logos, photographs, design elements and other materials associated with The Royal Stay Inn is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute or commercially exploit website content without appropriate authorization.
15. Third-Party Services and Links
The website may contain links or integrations to third-party services, including maps, payment providers, WhatsApp, social media or other external services.
The Royal Stay Inn does not control third-party websites or services and is not responsible for their content, policies, availability or practices.
16. Website Availability
We may update, modify, suspend or temporarily discontinue portions of the website for maintenance, security, operational or other reasons.
We do not guarantee uninterrupted or error-free availability of the website at all times.
17. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how information provided through the website may be collected, used and protected.
18. Limitation of Responsibility
To the extent permitted by applicable law, The Royal Stay Inn shall not be responsible for losses arising solely from circumstances outside its reasonable control, including internet failures, telecommunications failures, third-party service interruptions, payment-provider issues or other technical disruptions.
19. Changes to This Agreement
The Royal Stay Inn may update this User Agreement from time to time to reflect changes to the website, services, operational procedures or applicable requirements.
The updated version will be published on this page with a revised "Last Updated" date.
20. Contact Us
If you have questions regarding this User Agreement or the services available through this website, please contact The Royal Stay Inn.
Hotel:
The Royal Stay Inn
Location:
Pali - Masaurhi Rd, opposite Arvind Hospital, near Shahi Palace, Masaurhi, Bihar 804452
Phone:
07739 822903
By continuing to use this website or submitting a booking or service request, you acknowledge that you have read and understood this User Agreement and agree to the terms applicable to your use of the website and services.